Developed by DataScanProfessional automotive connectivityConnect to a customer’s vehicle interface over the internet. Use your diagnostic software on your own laptop, with your own licenses and settings.
HOST for technicians. CLIENT for the vehicle side.
Free CLIENT. Paid HOST subscription for technicians.
CLIENT is freely available to anyone connecting a vehicle-side VCI. Technicians subscribe to HOST to connect remotely and run diagnostic sessions.
For specialists and workshops connecting to remote VCIs and working from their own diagnostic environment.
For customers and workshops connecting a local vehicle interface to a remote technician through a ticket.
Only HOST requires a paid subscription. CLIENT is free to obtain and use on the vehicle side; the connecting technician needs HOST. Diagnostic software licenses, laptops and VCI hardware are supplied separately.
The diagnostic application stays on the technician’s computer. CLIENT handles the connection at the vehicle.
Connect the compatible VCI to the vehicle and local laptop. Open CLIENT and select how the VCI is connected.
Generate a session ticket in CLIENT and send the code to the technician using your usual messaging channel.
Enter the ticket in HOST. Once the VCI is available, open your compatible diagnostic application and begin.
Actual application screenshots, from interface selection and tickets to connection monitoring. Select a version, then click an image to inspect it.
RemoteDiag brings the compatible VCI to your laptop. Work with the diagnostic tools you already know, rather than installing a full diagnostic suite on the customer’s machine.
USB interfaces
Ethernet / LAN
Vehicle VCIUse applications such as ISTA, Xentry, SDD, IDS or ODIS where the VCI and configuration are compatible. Ask us to confirm your setup.
The vehicle-side laptop runs CLIENT. The diagnostic application runs on the technician’s computer through HOST.
Remote desktop tools show another computer’s screen. RemoteDiag connects the compatible remote interface to your computer.
The application displays network and session information so you can see the connection state while you work.
Confirm your exact interface model, diagnostic software and intended operation before purchasing.
| Windows | Windows 10 or 11, 64-bit, on both laptops. |
|---|---|
| Permissions | Administrator rights at both ends. |
| Internet | Internet access at both locations. Performance depends on connection quality. |
| Technician | An active HOST subscription and compatible diagnostic software with the required licenses. |
| Vehicle side | The free CLIENT application and a compatible VCI connected to the vehicle and local laptop. |
Subscribe to HOST if you are the technician connecting remotely and running diagnostics from your own laptop. CLIENT is free for anyone connecting their local VCI to a technician. A remote session uses both applications, but only HOST requires a paid subscription.
No. The technician uses their own compatible diagnostic applications and licenses. CLIENT does not require those diagnostic applications to be installed on the vehicle-side laptop.
No. RemoteDiag connects compatible VCI hardware over the internet to the technician’s computer, where the diagnostic software runs.
Check the tested list and send DataScan your exact VCI model, connection type and diagnostic software. Our team will help confirm compatibility before you purchase.
CLIENT is available free of charge. HOST has a €50 full-access trial. If you subscribe within 30 days, the €50 is deducted from your €250 annual HOST fee. Contact DataScan for activation and trial duration.
Ask us to confirm your specific vehicle, VCI, software and operation. Suitability depends on the combination and connection stability.
Use the free CLIENT at the vehicle. Subscribe to HOST to provide remote diagnostic sessions. Send us your VCI and software details to confirm compatibility.
